Overview

Dropping in on businesses.
Calling at people’s homes.
Cooped up in the car.

The field service guy doesn’t care where he is. All he cares about is delivering exemplary customer service. And ditching the paper mountain. He wants to travel light. He wants tools that are as flexible and durable as he is.

Psion Teklogix rugged handheld computers make sure your field service agents are close to your business. No matter how far away from the office they are.

Users and Benefits

It’s tough on the road. No comforts. Working with just the basics. And the paper. Always with the paper. Factor in endless calls to the office and it’s surprising agents have time to provide a service at all. But arm them with a mobile computer and watch them go. They’re free to collect and access data. Place orders. Arrange repairs. Provide immediate feedback. Make instant, informed decisions. Field service companies around the world depend on our rugged handheld computers to take outstanding service where it’s needed most. At customers’ front doors.

Psion Teklogix's technology always has the agent mind and make him happier and more productive. Which makes your customers more profitable. It doesn’t matter if you’re using older, ‘legacy’ applications. Switch to Psion Teklogix and the upgrade is painless. Thanks to our Modulus™ platform – a new concept in mobile devices that opens up each device for expansion as your customers' needs evolve – you benefit from flexibility, extendability and maximum Return on Mobility™.

Some of the world’s most successful field service companies depend on Psion Teklogix mobile intelligence every day to:

• Eliminate paperwork and manual data entry
• Improve agents’ access to key customer or service information
• Improve efficiency and productivity
• Optimise route planning
• Streamline signature capture
• Track and trace deliveries
• Reduce billing delays and improve cash flow

Success Story:

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